Policies and Statements
1 / Insurance & Fees
Although psychotherapy is currently a regulated health profession in Ontario, it is unfortunately not currently covered by OHIP. However, many extended health benefits/employer and student benefits do cover psychotherapy costs, just as they would cover dental services and prescriptions. Please review your employee/student coverage prior to our first session.
Free 20-minute initial chat in-person, video or call
Individual therapy: 60 minutes for $160.00
Couples therapy: 75 minutes for $200.00
2 / Sliding Scale
One of the biggest barriers to therapy is cost and affordability for those who do not have insurance. We are able to see clients at sliding scale rates. If you are experiencing financial strain, please make an inquiry about sliding scale on our intake form. Please see this list of local, no-cost mental health supports if you are in crisis.
3 / Payment Policy
We collect payment after each session.
Upon payment, you will be issued an official receipt including the therapist’s registration number and information for insurers. Payment can be made via e-transfer to admin@asktherapyhub.ca or by inputing your credit card to Jane, our booking system.
Non-payment of fees will result in termination of therapy.
4 / Cancellation Policy
In order to recognize your therapist's time fairly, we require a 24-hours notice for cancellation of an appointment. If you cancel within less than 24 hours notice, you will be charged the full rate for your session. We also ask that you show up on time for your sessions and your therapist will also do their best to start and end your session on time. Please contact your therapist or the clinic if you cannot make your appointment or are running late. Therapists will be flexible and accommodating whenever they can be.
5 / Privacy Policy
Psychotherapists receive specific training and governed by specific codes of ethics for your protection. Any personal information collected will be used for your care and treatment. We are professionally bound to the Personal Information Protection and Electronic Documents Act (PIPEDA) to protect your privacy and ensure confidentiality.